FAQ
Frequently asked questions
Straight answers to the questions we hear most from caregivers and families.
The 4-week training is delivered as downloadable PDF material with accompanying videos. It walks you through building a medical profile for the person you care for, using a few of the must-have tools and skills a Direct Support Professional (DSP) uses daily in professional caregiving agencies.
The training also helps you generate and train additional caregivers who can work consistently, a few days a week — the piece that actually prevents burnout, rather than just relieving it temporarily. The one-time cost for the full 4-week course is roughly a quarter of the monthly median cost of professional caregiving agency support.
A Plan of Care — what we call a Holistic Support Plan (HSP) — is a "Book of Instructions" covering everything anyone involved in someone's care needs to know: medical needs and medications, daily care tasks, communication between family and medical professionals, emergency contacts, and a plan for bringing in trained additional caregivers.
Our Program walks you through building this step by step over 4–6 weeks, tailored to the specific condition of the person you're caring for.
We provide: training and coaching to help you build a Personalized Plan of Care, guidance on recruiting and training additional caregivers, ongoing group coaching and mentorship, and CEU-accredited training for healthcare professionals.
We do not provide: hands-on, in-home caregiving services, medical care or medical advice, or diagnosis and treatment of any condition. SHS&S is a training and support organization — always defer to the care recipient's own medical team for medical decisions.
When a family member needs total care, and the family doesn't work together to support whoever becomes the main caregiver, one of two things tends to happen: that caregiver eventually breaks down from overwork, leaving two people who need care instead of one — or the responsibility suddenly shifts, overnight, to someone else in the family who's just as unprepared.
This is a family emergency, not just one person's job. Even family members living in another state can help — by contributing to a Plan of Care, splitting tasks and costs, checking in on a schedule, and treating the main caregiver's wellbeing as a shared responsibility.